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SAHIC (Society for Assistance to Hearing Impaired Children)

Smart Hospital Management Solution for SAHIC to automate processes, improve service delivery, and ensure seamless hospital operations.

Project Overview

We implemented a comprehensive Hospital Management ERP for SAHIC (Society for Assistance to Hearing Impaired Children) to streamline patient registration, therapy scheduling, diagnostic services, rehabilitation tracking, billing, and inventory management. The system ensures smooth coordination between ENT, audiology, speech therapy, and rehabilitation departments, while enhancing data accuracy, operational efficiency, and transparency for both management and donors.

Client

SAHIC (Society for Assistance to Hearing Impaired Children)

Technologies

Python, ERP Framework

Development Period

Feb. 16, 2022 – Sept. 12, 2023

Service Provider

Daffodil Software Ltd (25+ Years Experience)

Core Modules & Solutions

Patient & Therapy Management

  • Patient Registration & Profiles
  • OPD/IPD Management
  • Audiology & ENT History Tracking
  • Patient Portal for reports & updates

Appointment & Scheduling

  • Multi-department Appointment System
  • Online & Offline Booking
  • Doctor & Therapist Scheduling
  • Automated Session Reminders

Medical Records

  • Electronic Health Records (EHR)
  • Diagnostic Test Management (Audiology, ENT)
  • E-Prescriptions
  • Progress & Therapy Notes

Clinical Modules

  • Audiology & Speech Therapy Integration
  • Diagnostic Reports & Result Tracking
  • Equipment & Device Management (hearing aids, implants)

Pharmacy & Inventory

  • Inventory Management
  • Prescription Fulfillment
  • Medical Device & Hearing Aid Tracking
  • Procurement & Stock Alerts

Special Services

  • Cochlear Implant Program Tracking
  • Rehabilitation Follow-Up
  • Insurance & Donor Fund Management

Administrative Modules

  • HR & Staffing
  • Doctor/Therapist Management
  • Attendance Tracking
  • Payroll Processing

Financials

  • Billing & Invoicing
  • Accounting Integration
  • Donor & Grant Reporting
  • Revenue & Cost Analysis

Challenges & Solutions

Challenges Faced

Multi-Service Integration

Coordinating diverse operations across ENT, audiology, speech therapy, rehabilitation, and special education.

Donor Reporting & Transparency

Ensuring accurate and timely reports for donors and government agencies.

User Adaptability

Training staff with different technical backgrounds to adopt a digital system effectively.

Solutions Implemented

Customizable Workflow Engine

Configured flexible workflows to support SAHIC’s specialized medical and rehabilitation services.

Advanced Reporting System

Developed automated donor and compliance reports with real-time dashboards.

Comprehensive Training Program

Conducted role-based training and created easy-to-follow user guides for doctors, therapists, and admins.

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